AirGamePlay — Support

Need help? You're in the right place. Average response time: 1–2 business days.

Contact

The fastest way to reach us is email. Please include your iOS version, AirGamePlay build number (Settings → About), and a short description of what you saw vs. what you expected.

Jorasoft Support
📍 07825 Blairstown, New Jersey, USA

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Frequently asked

How do I get the game on the TV?

Open Control Center on your iPhone, tap Screen Mirroring, and pick your Apple TV or AirPlay-compatible smart TV. Then open AirGamePlay — the game lobby and rounds automatically render on the big screen while the phone shows your controls.

Do I need an account?

No. Tap Play as Guest from the lobby and you're in. Sign-in with Apple or Google is only there if you want to keep your scores between sessions or appear on opt-in leaderboards.

The TV doesn't show up in Screen Mirroring

Make sure your iPhone and the TV/Apple TV are on the same Wi-Fi network. Many homes have a separate guest network — they don't talk to each other. Restart the TV's AirPlay receiver (Settings → AirPlay & HomeKit on Apple TV) if it's still missing.

Audio plays on the phone instead of the TV

Tap Screen Mirroring again, turn it off, then on. iOS occasionally keeps audio on the phone after a routing change. After turning mirroring back on, audio should follow the screen.

The drawing game lags

Drawing strokes render on the phone first, then mirror to the TV — the delay is the AirPlay link. If lag is severe, switch to 5 GHz Wi-Fi on the router, or move the iPhone closer to the access point. Apple TV connected by Ethernet is the smoothest setup.

How do I delete my account?

Settings → Account → Delete account. Two-step confirmation. Your profile, scores and leaderboard entries are erased within 30 days. Guest progress is local-only — uninstalling the app clears it.

Can I play offline?

Local play needs no internet — just the AirPlay link to the TV. Online-only features (leaderboards, score sync) require a connection.

How do I report a bug or suggest a game?

Use the form above, or email contact@jorasoft.com. Screenshots and the iOS version make every report 10× faster to triage.

Status & privacy

For data retention, deletion and rights, see the Privacy Policy.